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We realize that making purchases at Professional Equipment.com, or any other website, requires
trust on your part. We value your trust, and pledge to you, our customer, that we will work to
protect the security and privacy of any personal information you provide to us, and that your
personal information will only be used as set forth in this Privacy Policy.
The Information You Provide
The security of your personal information is very important to us. We collect personal information
that you choose to voluntairly provide. This information includes your email address when you request
a catalog or make a purchase. We may also ask for personal information when you contact a Customer
Service Representative. This allows us to protect your confidentiality by verifying your identity.
When you make a purchase using a credit card, we collect your name, billing address, card type, number
and expiration date. We collect this information in order to complete the transaction. We also collect
information that allows us to ship your order. This includes the name, address and phone number of the
intended recipient(s).
From time to time, Professional Equipment may conduct surveys and contests via our website, email or other
media. If you choose to participate, we may request your name, email address, mailing address and other
personal information.
How We Protect the Security of Your Personal Information
The security of your personal information is important to us. Every order you place at Professional Equipment.com
is protected with 128-bit encrypted Secured Socket Layer (SSL) technology. This ensures that your personal
information is kept private, confidential and secure.
Professional Equipment also has a digital certificate from Thawte Inc., a leading provider of Internet trust
services. When you enter a secure portion of our site (any page containing personal information), a closed
lock or solid key should appear in the bottom of your browser. If you click this image, a window displaying
security information will appear. This certificate guarantees that your information is being securely
transmitted to an authorized Professional Equipment server.
Cookies
Professional Equipment.com does not use permanent cookies. However, online shopping does require per-session cookies.
As soon as you close your browser, these temporary cookies are deleted. You can browse Professional Equipment.com with
cookies disabled, but you will be unable to purchase items.
Professional Equipment does not allow third party cookies. If you come to Professional Equipment.com through one of
our affiliate websites, they may place a permanent cookie on your computer. This cookie is only used to track
click-through rates from our affiliates.
Additional Computer Information
We collect certain technical information from your computer each time you request a page during, a visit to
Professional Equipment.com. This information may include your Internet Protocol (IP) address, operation system,
browser type and the address of a referring website. We do not sell or rent this information, the information
we collect is only used to enhance our customers' shopping experience, improve our internal searches and to
develop aggregate information about our customer base and usage patterns.
How We Use Your Personal Information
Information we collect on Professional Equipment.com may be used to enhance your shopping experience in the
following ways:
- Billing your credit card for your purchases
- Confirming your orders
- Delivering the merchandise that you purchase online
- Responding to your customer-service inquires or requests
- Communicating special offers and featured items to you (if you choose to receive such notices)
- Finding and stocking the products you want
- Customizing your shopping experience
Professional Equipment may also use the information collected to notify visitors of changes to the site and
for any other legitimate and lawful business purpose. Professional Equipment may choose to share information with third parties,
such as suppliers, financial institutions, and third party service providers, and with any successor to Professional
Equipment's interest. Professional Equipment may disclose information about any site visitor when required by law.
Aside from the purposes described above, we will never share your personal information with any third
parties unless we have your express permission or under special circumstances, such as when required by law.
We may share aggregated demographic and statistical information with our partners. This is not linked to any
personally identifiable information.
The Communications You Receive From Us
If you choose to receive periodic communications from us, we may, from time to time, send you email messages
with new items, featured merchandise and special offers. You can choose to stop receiving these emails at any
time. Simply reply to the email with the word, "Unsubscribe" in the subject line.
The only email messages you will receive from Professional Equipment when you elect not to receive informational
emails, will be to confirm any purchases made, let you know your order has shipped, response to Customer Service
inquiries and answer any other questions you may have about our site. We may also need to send operational emails
to inform you of any changes to our site that might affect your personal information or to announce product recalls.
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